KYC or account verification (Know Your Customer) at wintk com is required primarily before making a withdrawal. For small deposits and general betting, verification is usually not needed.
Required documents:
National ID Card (NID) — clear photos of both front and back. If you don't have an NID, a passport or driving licence is also accepted.
Selfie — A clear selfie holding your NID facing the front camera.
Proof of Payment — Ensure the mobile banking number (bKash/Nagad) you are using is registered in your name.
Blurry or cropped images will not be accepted. Take photos in good lighting.
Duration: Typically 24–72 hours During busy periods it may take a little longer. With correct documents, most verifications are completed within 24 hours. After submitting to support, you will receive a confirmation via email or chat.
Wintk com has specific rules for abandoned or cancelled matches, which may vary slightly depending on the sport.
If the match is fully cancelled: If a match never starts or is cancelled before the scheduled time, all bets are generally Void and the full stake is returned to your wallet.
If a match is abandoned mid-way:
Cricket: The Duckworth-Lewis method or official result is followed. If a match ends without a valid result, bets are refunded.
Football: If the match 70%+ If enough time has been played, the score at that point may count as the result. Otherwise, the bet is void.
Live Betting: Markets already settled before the match was suspended remain valid.
If you have any questions about a result 72-hour appeal to wintk com support within the given timeframe.
You need to be logged in to access live scores and streaming on wintk com — this feature is activated automatically when your account has a balance.
Where to find it:
From the menu, "Sports Betting" or "Live" Go to the section.
In the live matches list, any match that has 🔴 LIVE Click on the icon.
Scores update in real time. If a live video stream is available, a "Watch Live" button will appear on the match page.
Sports available with live streaming: Live streams are available for major tournaments including IPL, BPL, Cricket World Cup, Premier League, and Champions League.
To watch the stream Active Account & Minimum Balance Required. On mobile data 5–8 MB per minute Data charges may apply — we recommend using Wi-Fi.
Yes, absolutely. wintk com's website is fully optimized for mobile browsers — no app needed.
What you can do on the browser:
Login & Registration — fully supported.
Cricket, football betting, and Live Betting — fully supported.
Slots and casino games — most games are HTML5-based and run directly in the browser.
Deposits, withdrawals, and Live Chat — available on all browsers.
Recommended browser: Works best on Chrome or Firefox. Older or less common browsers may experience issues.
However When using the app Enjoy push notifications, faster loading, and offline score updates. To get the app, Download Page Go.
To create an account and access gaming services on wintk com, Minimum Age: 18. This is strictly enforced.
How age verification works:
Your date of birth is required at the time of registration.
Before withdrawing, you must complete KYC verification by confirming your age with a valid NID or passport.
Age verification may be requested on any account deemed suspicious, at any time.
To protect minors: Any account registered by someone under 18 will be permanently closed and all deposited funds will be returned.
If there are minors in your household, keep your phone password-locked and read the wintk com Responsible Gaming Read the page.
There are several places to find promotions and bonus offers on wintk com.
Where to check:
Promotions Page: Log in → go to the "Promotions" or "Offers" tab in the menu. All active offers are listed there in one place.
Homepage Banner: The most attractive offers are displayed as banners on the main page.
SMS & Notifications: Registered numbers receive exclusive offers — as long as promotional messages are enabled.
How long updates take:
Updated every afternoon
New offers every Friday
During major matches
When updating your profile
Each offer's Terms & Conditions Full details are listed on the offer page — read carefully before claiming.
By default, wintk com uses Decimal odds format, which is the easiest to understand for members in Bangladesh.
How to read Decimal Odds:
Source: Total return = Stake × Odds
Please note: The higher the odds, the bigger the potential win — but the less likely it is to happen. 1.01 High odds mean an unlikely outcome with a low potential return. 10.00 High odds mean a bigger potential payout, but the chance of winning is only ~10%.
Change odds format from Settings Fractional or American (Moneyline) The format can also be changed.